Booking & Training Terms and Conditions
Participating in training is at your own risk. Maidstone Activity Dogs & Perfection Dogs Ltd are not responsible for injuries or damage to personal property.
When attending all classes dogs and handlers must be physically fit enough to carry out the training they are booking onto.
Your space will be on hold until payment is made in full. All 6 week block classes must be paid for in advance. Without payment your space will not be held.
Payment is taken via PayPal however you do not need a PayPal account - you can check out as a guest and add your card details. In cases where you can not do this a BACS payment will be accepted. cleared payment will have to be made before your space is confirmed.
Cancellations and refunds:
We only offer refunds for cancellations If your space can be filled. we do not offer a transfer to another class once a course has started. Missed weeks are charged for so if you can not attend a week im afraid you will lose the payment for that week.
Training & Venue Rules:
All dogs must be kept on a lead around the venue - when getting out of the car and being walked to the training area they must be on a lead. There is no off lead exercise area.
It is your responsibility to ensure your dog is kept under control at all times - we will not tolerate lunging and barking at other dogs whilst working.
Dogs must be kept away from other dogs during group classes unless the exercise involves controlled meeting of another dog. Do not allow your dog to wander up to every dog.
Please do not allow your dog to toilet inside the training building - puppies should be taken outside for regular toilet breaks. It is your responsibility to ensure you do this.
Please pick up after your dogs and use the bins provided. A suitable bin will be lined with a BLUE BAG. Please ensure your waste goes into the bag.
If your dog has been unwell we generally advise not to attend class that week incase it is anything contagious. Dogs displaying Kennel cough symptoms must not attend any classes until 14 days have passed since the last cough.
Bitches in season must not be brought to training classes.
Bitches who have been spayed must have at least 3 weeks off from training (5-6 weeks if Agility)
Your dogs progression in a class requires you to do some training at home. If you only ever attend class once a week and do nothing in between your dog will not be 'trained'. training requires practice, patience and frequent reward when done correctly.
At times we use one of our demo dogs in the sessions to aid training, it is your responsibility to keep your dog a safe distance away from the demo dog at all times. Under no circumstances will your dog be allowed to interact with the demo dog, they are there to aid your training. Please do not touch the demo dogs unless you ask first.
Dogs must not show any aggression to other dogs or humans. If your dog has an issue with other dogs or people it will not be allowed to attend group training classes. If you fail to declare this you may be asked ton leave and no refund will be given.
Wet Weather & cancellations:
Most of our classes are able to be moved indoors in extreme weather however if this is not possible and the instructor deems it unsafe, classes may be cancelled if too wet/hot. If this is the case - those on a 6 week course will have a week added to the end of their course. Those attending regular training will pay less the following month. The same applies to cancellations (instructor injury/illness or similar)
Please ensure if you or anyone in your household is displaying any symptoms or you have been told to self isolate please DO NOT come to any of your booked classes. If you unfortunately display symptoms or anyone in your household does after a class please could you contact us as soon as possible. Please do not get closer than 2m to another person in class and due to restrictions on numbers only 1 handler is permitted per dog to attend class at the moment. There is hand sanitizer upon entering the training area please use it upon entry.
By booking onto a class you agree to the above terms and conditions